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How to Login to
DesertGate Web Mail.
On
the DesertGate home page (www.desertgate.com)
click on “Check your Email
NOW!” or go to http://webmail.desertgate.com/webmail/.
Enter your username in the field
marked “Username” and your password in the field marked
“Password.” Be sure to select which email server you
want to login to (most DesertGate customer will use the “DesertGate”
server).
Click on the “Login”
button. You should be taken to your DesertGate Web Mail Inbox.
If your DesertGate Web Mail Inbox
does not appear, then your username, password, or server may be
wrong. Double check the information you have entered and try again.
If the problem persists call DesertGate support and make sure that
the username and password you have are correct.
Figure
1.1
How to View an Email.
Go
to your DesertGate Web Mail “Inbox”. This is the first
page that you see when you login to the web mail system. If you
would like to go back to your “Inbox” from somewhere
else in the web mail system click on the “E-Mail” icon
in the top right corner of the screen (Figure 2.1).
Figure
2.1
Now
that you are looking at your “Inbox” (Figure 2.2),
select the email message you would like to view and simply
double-click on it.
Figure
2.2
The
email message will now be displayed (Figure 2.3).
Figure
2.3
How to
Compose an Email.
To
compose a new email, first click on the “Create a New Message”
icon at the top of the screen. (Figure 3.1)
Figure
3.1
The
“Compose a message” screen will now be displayed.
(Figure 3.2)
Figure
3.2
In
the text field entitled “Recipient” list all the email
addresses you would like this message to be sent to, separated by a
comma (','). For example, if you entered “johndoe@desertgate.com,
janedoe@desertgate.com”
your email message would be sent both email addresses.
Fill
in the “Subject” and body of the email message as
desired.
DesertGate's
Web Mail system automatically saves drafts of your emails for you
every few minutes. These drafts can be accessed in the “Drafts”
folder. You may also manually save a draft of your email by
clicking on the “Save this draft” button at the top of
the screen. (Figure 3.3)
Figure
3.3
When
you have completed the email and wish to send it, click on the “Send
the message now” button at the bottom of your screen. You
will get a confirmation message at the top of your screen saying
“Message sent successfully” if the process was
completed. (Figure 3.4)
Figure
3.4
After
your message is successfully sent, your recipient(s) will receive
the message within a few minutes. A copy of the message you sent
will also appear in your “Sent” folder. (Figure 3.5)
Figure
3.5
How to Add
an Attachment to an Email.
To
add an attachment to an email message, start at the “Compose a
new message” screen. If you need help getting to the “Compose
a new message” screen, please see the section of this document
entitled “How to Compose a New Email.”
When
you are ready to add an attachment to your email click on the
“Attach a file” button on the left side of your screen
represented by the “+” sign. (Figure 4.1)
Figure
4.1
Now
click on the “Browse” button (Figure 4.2) to bring up
the “File Upload” window which allows you to choose
which file you wish to attach (Figure 4.3).
Figure
4.2
Figure
4.3
Locate
the file you wish to attach and highlight it. The name of your file
should appear in the “File name:”
section of the “File Upload” window. Click on the
“Open”
button. (Figure 4.4)
Figure
4.4
The name and path of the file will now appear under
“Attachments” in the “Compose a new message”
screen. Click “Upload” and your file will be uploaded
so that it may be sent along with your email message. The upload
process may take a few minutes, depending on the size of the file
you are uploading. (Figure 4.5)
Figure
4.5
The file that you uploaded will now appear under
“Attachments”. If you wish to remove the attachment
click on the remove symbol next to the name of the file you wish to
remove. If you wish to attach another file, follow steps 2 –
5 for each additional file you wish to attach. (Figure 4.6)
Figure
4.6
When your message is complete, and you have uploaded
all the files you wish to send, click the “Send the message
now” button. Your message and attachment(s) will be sent to
the recipient(s).
How
to Delete Emails.
In order to delete an email message first select the
message(s) you wish to delete. You may select multiple messages by
holding down the “Ctrl” key while clicking on the
messages that you wish to select. Selected messages will be
highlighted in red.
Next, click on the “Move message to trash”
button at the top of your screen. (Figure 5.1)
Figure
5.1
The selected message(s) will now be moved to the
“Trash” folder. This is a folder where you can store
messages that you no longer want or need.
You may also drag a message to the “Trash”
and drop it in. To do this you must left click and hold on the
message you wish to move, then move your mouse so that the cursor is
over the “Trash” folder on the left side of the screen,
finally release the mouse button. (Figure 5.2)
Figure
5.2
You may view the messages that are in your “Trash”
by clicking on the “Trash” icon under “Folders”
on the left side of your screen.
If you wish to permanently delete all the messages in
your “Trash” folder, click on the “Empty”
link at the bottom left of your screen. (Figure 5.3) Caution: You
will not be able to recover the messages that were in your “Trash”
after you “Empty” it.
Figure
5.3
If you wish to move an email message out of your
“Trash” and back into your “Inbox”, you
simply drag and drop the message into your “Inbox”.
How
to Create a Folder.
In DesertGate's Web Mail system it is possible to
create additional folder that can hold and organize your email
messages. These folders could be use to hold email messages from a
particular person or organization, or hold emails on a particular
subject such as bills or finances.
If you wish to create a new folder start by Clicking on
“Personal Settings” at the upper right corner of your
screen (Figure 6.1). The settings screen will be displayed.
Figure
6.1
Next, click on the “Folders” tab.
Here you can see the folders you already have, and you
can also create new folders.
Enter the name of the folder you wish to create, and
click on the “Create” button. (Figure 6.2)
Figure
6.2
The folder you created will now appear on the list.
You may rename or or delete the folder by clicking on the “Rename
folder” link or “Delete folder” icon. (Figure 6.3)
Figure
6.3
If you return to your “Inbox” you will now
see your newly created folder under the “Folders” list
on the left side of your screen. (Figure 6.4)
Figure
6.4
You may now drag and drop your messages from your
“Inbox”, “Trash”, or any other folder into
your newly created folder.
How
to Add a Contact.
If you wish to add a contact to your “Address
Book”, first click on the “Address Book” icon at
the upper right corner of your screen. (Figure 7.1)
Figure
7.1
The “Address Book” is now displayed. To
add a contact to your “Address Book” click on the
“Create new contact card” icon at the top of the
screen. (Figure 7.2)
Figure
7.2
The “Add new contact” screen will be
displayed. Complete “Display name” and “E-mail”
fields. You may also complete the “First name” and
“Last name” fields if you wish, however they are not
required. When you are finished, click “Save”. (Figure
7.3)
Figure
7.3
Your new contact will now appear in the contacts list.
You may delete a contact by selecting that contact from the list and
clicking on the “Delete selected contacts” icon.
(Figure 7.4)
Figure
7.4
If have already sent an email to, or received an email
from, someone, you may easily add them to your address book by
clicking on the “Add to address book” icon represented
by the “+” next to their name or email address in the
email message. (Figure 7.5)
Figure
7.5
By populating your Address book, you can take advantage
of the Auto-Fill feature of DesertGate Web Mail. This allows you to
type only the first few letters of a contact's name or email address
and the web mail will show possible contacts that match what you
have typed. Simply use the up and down arrows to select the right
contact, and press the Enter key and the web mail will then finish
filling in the information for you. (Figure 7.6)
Figure
7.6
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